These terms and conditions apply to Secretium’s Web site located at www.secretium.com and all associated Web sites linked to www.secretium.com by its subsidiaries and affiliates. Please read these terms and conditions carefully.

BY USING THE SITE, YOU AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS.

Product Availability

All of our jewelry is custom designed and manufactured. If you are interested in a piece that is currently on back order, please call us and we can tell you when the item will be available. Because this jewelry is made here in our facility, there may be a 1-4 week delay before the piece can be shipped. If you have any questions, please do not hesitate to contact us.

Information on our Site

At Secretium, we make every effort to ensure that our online catalog is as accurate and complete as possible. In order to give you the opportunity to view our pieces in full detail, some pieces may appear larger or smaller than their actual size in our photographs; and since every computer monitor is set differently, size may vary slightly. On our site, we provide the measurement of each piece based on our manufacturing specifications.

Privacy Policy

Please refer to our Privacy Policy
for information on how Secretium collects, uses, and discloses personally identifiable information from its customers.

Return Policy

Please refer to our Returns & Refunds

Exchange Policy

All exchanges must be accompanied by the original sales receipt. Any item may be exchanged within 15 days. Shipping costs will be deducted from the amount of the exchange.

Copyright

All the content on this Site and the Site as a whole are subject to copyright, Trademark and Other Intellectual Property Rights and may not be used without the permission of SECRETIUM. You must not reproduce, create derivative works from, distribute in any way, display or publicly perform any Content without our written permission.

Limited Warranty

Secretium guarantee is simple and straightforward. If something is wrong due to faulty workmanship, we take care of it. It’s a fair way of doing business. That being said, precious metals erode and stones can become damaged over time. When normal wear occurs, repairs can be done in house by our expert staff at the normal repair fee. Any work performed by a jeweler other than Secretium automatically voids the warranty. THIS WARRANTY IS NOT AN INSURANCE POLICY. It is the responsibility of the customer to maintain insurance against loss or damage not covered by the warranty.

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